Emulation Error Messages

10000

"Failed to load the image file."

• Ensure that the image exists in the selected location.
• Ensure that the file is a valid Windows .bitmap file.
• This error may occur if your system is running low on virtual memory. Ensure that your system has sufficient memory.

10001

"Commas (,) are not allowed in the field."

10002

"Failed to open color scheme file filename.zcs. Default settings will be loaded."

• Ensure that the custom color scheme file is available at the location listed in the error.
• Ensure that you have at least read permissions to the custom color scheme file.
• Select the default color scheme file, select a different color scheme file, or create a new color scheme file.

1. Click Options > Colors.
2. Click Browse.
3. Browse to the location of the custom color scheme file.
4. Select the color scheme file, and click Open.
5. Click OK to save and return to your session.

1. Click Options > Colors.
2. Click Customize.
3. Select the Category to edit.
4. Select one of the standard colors, or click the paint palette icon to open the custom color palette, and select custom colors.
5. Click OK.
6. Enter a name for your custom color scheme file.
7. Click Save.
8. Click OK to return to your session.

10003

"Failed to write to color scheme file filename.zcs."

• Ensure that you have permission to save a file in location specified in the error.
• If you are trying to overwrite an existing color scheme file, ensure that you have write permissions to the file specified in the error message.

10004

"Failed to load filename.dll. File not found."

• Ensure that the DLL file exists in the directory that you chose as the directory for program files during install. The default location is C:/Program Files/PASSPORT.
• If the DLL does not exist in this directory, reinstall PASSPORT.
• Beginning with PASSPORT 2007, network installations are no longer supported. If PASSPORT is currently installed on a network drive, you must reinstall it locally. (This does not apply to Citrix deployment).
• If you are using Citrix, you must contact your Citrix server administrator to confirm the existence of the DLL in the PASSPORT program directory.

10005

"Failed to load filename.dll. Make sure your Microsoft TCP/IP software is properly installed and configured."

1. Ensure that your Microsoft TCP/IP software is properly installed and configured. Refer to the Microsoft Knowledge Base Article for Troubleshooting TCP/IP at http://support.microsoft.com/kb/314067.
2. Reboot.
3. Reinstall PASSPORT.

10006

"Failed to get procedure address of wcom_Intf."

10007

"Invalid trace file (file name)."

10009

"Please enter the IP host name."

10010

"Invalid IP host name."

• Enter a valid IP host name. The host system administrator can provide the IP host name.
• Host names are made up of a series of labels.  Each label is separated by a dot. For example: xxx.xx.x.xxx
• Each label must be between 1 and 63 characters long, and there is a maximum of 255 characters when all of the labels are combined.
• Host name labels can only be made up of the ASCII letters 'A' through 'Z' (case-insensitive), the digits '0' through '9', the hyphen character, and the underscore character. Special characters other than the hyphen, the dot between labels, and the underscore character are not allowed.
• Labels cannot start or end with a hyphen.

10011

"Please enter the TCP port."

10012

"There is no certificate available in your system store."

• Ensure that your host system is configured for SSL client authentication.
• If SSL client authentication is required, you must import your personal certificate to the Windows certificate store before PASSPORT can use it. To do this:

1. In Internet Explorer, click Tools > Internet Options.
2. Click the Content tab.
3. Click Certificates.
4. In the Intended Purpose menu, select Client Authentication.
5. Click Import. The Import Wizard will prompt you for the location of your client certificate.
6. Select the store where you want the certificate to be placed. It is recommended that you select the option to allow Internet Explorer to Automatically Select the Appropriate Store Based on the Certificate Type unless you have been instructed otherwise.
7. Click Finish.
8. Close Internet Explorer.
9. Restart PASSPORT.

10013

"SSH normally uses port 22. Do you want to change the port number to 22?"

• The host system administrator is responsible for determining the port number that is used.
• Choose yes if you like to change to port 22.
• Choose no to keep your current setting.

10014

"Telnet normally uses port 23. Do you want to change the port number to 23?"

• Click Yes to change to port 23.
• Click No to keep your current setting.

10015

"Please enter the HLLAPI long name."

• Select Automatically Specify.
• Enter a string of up to eight characters to identify the session long name. This name can be used by HLLAPI applications for session identification.

10016

"Invalid session short name."

• Select Automatically Specify.
• Enter a valid character for the HLLAPI session short name. You can enter a single alphabetic character (A to Z) to identify the session short name. HLLAPI short names are not case sensitive. HLLAPI applications use the HLLAPI short name to identify the session that it is communicating with.

10017

"Please select the start up macro file."

• Disable the start up macro option.
• Browse for the macro file to be used for the start up macro.

10018

"Please select the exit macro file."

• Disable the exit macro option.
• Browse for the macro file to be used for the exit macro.

10019

"Failed to write to edit scheme file filename.zes."

• Ensure that you have permission to save a file in location specified in the error.
• If you are trying to overwrite an existing edit scheme file, ensure that you have at least write permissions to the file specified in the error message.

10020

"Failed to open edit scheme file filename.zes. Default settings will be loaded."

• Ensure that the custom edit scheme file is available at the location listed in the error.
• Ensure that you have at least read permissions to the custom edit scheme file.
• Select the default edit scheme file, select a different edit scheme file, or create a new edit scheme file.

1. Click Options > Edit.
2. Click Browse.
3. Browse to the location of the custom edit scheme file, and select the file.
4. Click Open.
5. Click OK to save and return to your session.

1. Click Options > Edit.
2. Click Customize.
3. Customize the options as needed.
4. Click OK.
5. Enter a name for your custom edit scheme file, and click Save.
6. Click OK to return to your session.

10021

"LoadLibary failed to load filename.dll."

• Ensure that the DLL file exists in the directory that you chose as the directory for program files during install. The default location is C:/Program Files/PASSPORT.
• If the DLL does not exist in this directory, reinstall PASSPORT.
• Beginning with PASSPORT 2007, network installations are no longer supported. If PASSPORT is currently installed on a network drive, you must reinstall it locally. (This does not apply to Citrix deployment).
• If you are using Citrix, contact your Citrix server administrator to check for the existence of the DLL in the PASSPORT program directory.

10022

"Failed to load function function."

1. Close all instances of PASSPORT.
2. Reboot.
3. Reinstall PASSPORT.

10023

"emul_Init failed."

1. Check your memory requirements.
2. Reboot the system.
3. Close all other applications.
4. Start PASSPORT.

1. Close all instances of PASSPORT.
2. Reboot.
3. Reinstall PASSPORT.

10024

"emul3179_Init failed."

1. Close all instances of PASSPORT.
2. Reboot.
3. Reinstall PASSPORT.

10025

"There are no more HLLAPI short names available."

10026

"Session short name x is already in use. Please choose a different one."

• Select Automatically Specify.
• Enter a different character for the HLLAPI session short name. You can enter a single alphabetic character (A to Z) to identify the session short name. HLLAPI short names are not case sensitive. HLLAPI applications use the HLLAPI short name to identify which session it is communicating with.

10027

"Are you sure you want to disconnect from this session?"

1. Click File > Options.
2. Clear the Prompt before Communication-Disconnect or File-Exit check box.
3. Click OK.

10028

"Unable to run ProgramName."

10029

"Failed to write connection log to file FileName."

• Beginning in PASSPORT 2007, the connection log file is an HTML file that is located in the Traces directory. The path for this directory is My Documents\Passport\Traces.
• For versions earlier than PASSPORT 2007, the connection log file is a text-based file named CONN_xx.LOG. The default location is C:\Program Files\PASSPORT.

10030

"Unable to stop macro."

10031

"The recorded macro will be lost if it is not saved. Please click OK to confirm or Cancel to continue recording."

• Select OK to discard the macro.
• Select Cancel to return to recording the macro.

10032

"Unable to launch the macro editor ProgramName."

1. Click Options > Macro.
2. Click Browse.
3. Browse to the program that you want to use to edit macros. Any text editor can be used to edit macros. The default program is Notepad.  
4. Click Open.
5. Click OK to save and return to your session.

10033

"Failed to open macro file FileName."

1. Click Options > Keyboard.
2. Click Customize.
3. In the Customize Keyboard Editor window, highlight the key that is producing this error.
4. Select either the Normal, Shift, Ctrl, Alt, Alt-Gr, Alt-Shift, Alt-Ctrl, or Shift-Ctrl radio button located in the Define Function or Assignment area.
5. On the right side of the window, click Edit. The Key Properties dialog box will display
6. In the Key Properties window, click Browse, and browse to macro file location.
7. Select the macro and click Open.
8. Click OK.
9. Enter a name for your custom keyboard map file, and click Save. The name of your custom keyboard map displays in the Custom Keyboard Map area to let you know which custom keyboard is currently being used.
10. Click OK.
11. Ensure that you have Read and Execute permissions to the macro.

1. Click Options > Toolbar.
2. Click Customize.
3. Select the Toolbar button that you are using.
4. Click Edit.
5. Select the Action tab.
6. Click Browse, and navigate to the location of the macro.
7. Select the macro, and click Open.
8. Click OK.
9. Click Save.
10. Enter a name for your custom toolbar, and click Save.
11. Click OK to return to your session.
12. Ensure that you have Read and Execute permissions to the macro.

1. Click Options > Hotspots.
2. Click Customize.
3. Select the hotspot that you are using.
4. Click Edit.
5. Select the Action tab.
6. Click Browse, and navigate to the location of the macro.
7. Select the macro, and click Open.
8. Click OK.
9. Click Save.
10. Enter a name for your custom hotspot file, and click Save.
11. Click OK to return to your session.
12. Ensure that you have Read and Execute permissions to the macro.

1. Click Options > Mouse.
2. Select the mouse action that you are using.
3. Click Edit.
4. Click Browse, and navigate to the location of the macro.
5. Select the macro, and click Open.
6. Click OK to save and return to your session.
7. Ensure that you have Read and Execute permissions to the macro.

10034

"This version of PASSPORT does not support running the requested type of macro."

10035

"Unable to run macro execution engine FileName"

1. Ensure that the Passmacr.exe file exists in the PASSPORT program directory.  The default program directory is C:\Program Files\PASSPORT. If the file is missing, copy it from a working system, or reinstall PASSPORT PC to Host to restore the file.
2. Ensure that you have Read and Execute permissions to the Passmacr.exe file.
3. Ensure that the passmac.dll file exists on your system.  This file normally resides in the C:\Program Files\PASSPORT or installed directory.  If the file is missing, copy it from a working system, or reinstall PASSPORT to restore the file.
4. Register the passmac.dll file with the operating system. At the Run command line (from the Start Menu), type:
   
   regsvr32 "C:\Program Files\PASSPORT\passmac.dll"
   

1. Ensure that the PassZamr.exe file exists in the PASSPORT program directory.  The default program directory is C:\Program Files\PASSPORT. If the file is missing, copy it from a working system, or reinstall PASSPORT PC to Host to restore the file.
2. Ensure that you have Read and Execute permissions to the PassZamr.exe file.
3. Ensure that the passobj.dll, SAS7_000.dll, and SAS7_CTL.ocx files exist on your system.  These files normally reside in the C:\Program Files\PASSPORT or installed directory.  If any of these files are missing, copy the file from a working system, or reinstall PASSPORT to restore the file or files.
4. Register the passobj.dll and SAS7_CTL.ocx files with the operating system. At the Run command line (from the Start Menu), type the following command for each file:
   
   regsvr32 "C:\Program Files\PASSPORT\xxxx.xxx"

10036

"Cannot exit program while macro is running."

• Wait for the macro to complete.
• Stop the macro manually by clicking the Run/Stop icon on the toolbar.
• Stop the macro manually by clicking Macro > Stop.

10037

"Cannot exit program while macro is recording."

• Clicking the Start/End Macro Record icon on the toolbar.
• Clicking Macro > End Record.

10038

"Are you sure you want to exit this session?"

1. Click File > Options.
2. Clear the Prompt before Communication-Disconnect or File-Exit check box.
3. Click OK.

10039

"Do you want to save the changes made to this session?"

1. Click File > Options.
2. Select the Save Session Profile Before File-Exit check box. Changes to the sessions are saved automatically.
3. Click OK.

10040

"Are you sure you want to exit all sessions?"

1. Click File > Options.
2. Clear the Prompt before Communication-Disconnect or File-Exit check box.
3. Click OK.

10041

"You must configure the FTP server settings."

1. Click Options > Transfer.
2. Click FTP Server.
3. Enter the necessary settings for your FTP server. These settings must be obtained from your FTP server administrator.

10042

"FTP error. Error Details"

10043

"SFTP normally uses port 22. Do you want to change the port number to 22?"

• Click Yes to change to port 22.
• Click No to keep your current setting.

10044

"FTP or FTPS normally uses port 21. Do you want to change the port number to 21?"

• Click Yes if you want to change to port 21.
• Click No to keep your current setting.

10045

"Please enter the name of the client certificate."

• Enter a client certificate name.
• Ensure that the name you entered matches exactly to the client certificate's Common Name on the client machine.
• To view the common name for the certificate on the client machine:
  1. In Internet Explorer, click Tools > Internet Options.
  2. Click the Content tab.
  3. Click Certificates.
  4. Locate the certificate and double-click it.
  5. Click the Details tab.
  6. In the field column, select Subject. The properties will be displayed in the bottom half of the dialog box. You will see CN = xxxxx, where xxxxx is the common name of the certificate.

10046

"PC code page is not compatible with host code page."

1. Disconnect from your PASSPORT session.
2. Click Communication > Setup.
3. In the Host Code Page menu, select the necessary host code page.

1. • 037 USA/Canada
   • 273 Austria/Germany
   • 277 Denmark/Norway
   • 278 Finland/Sweden
   • 280 Italy
   • 284 Spain/Latin America
   • 285 United Kingdom
   • 297 France
   • 500 International
   • 1140 USA/Canada Euro
   • 1141 Austria/Germany Euro
   • 1142 Denmark/Norway Euro
   • 1143 Finland/Sweden Euro
   • 1144 Italy Euro
   • 1145 Spain/Latin America Euro
   • 1146 United Kingdom Euro
   • 1147 France Euro
   • 1148 International Euro
   • 8859 ISO Latin-1

1. • United States
   • United Kingdom
   • Portuguese

1. • United States
   • United Kingdom

10047

"File transfer command failed."

• You are attempting to initiate a file transfer while you are on a screen where the file transfer command is not allowed.
• The file transfer settings are incorrect.
• Some host systems require the host file name to be enclosed in single quotes.

• Ensure that you are on a screen that allows the file transfer command can be sent. For example, in ISPF, file transfers can only be initiated from a command line.
• Verify the correct file transfer settings with your host system administrator.
• Enclose the host file name in single quotes.

10048

"File transfer aborted. Disk access error."

• If you are sending a file, ensure that the file exists in the designated location and that you have at least read permissions to the file.
• If you are receiving a file, ensure that you have write permissions to the file on the computer.

10049

"File transfer aborted. Invalid response from host."

1. Ensure that you have selected the correct Host operating system for the file transfer.
2. If you have specified any custom options, ensure that you have entered them correctly.
3. Ensure that your host file name is formatted correctly.
4. Verify that the data set name you are transferring the file to exists, and that you have write permissions to it.
5. Some host systems require the host file name to be enclosed in single quotes.

10050

"File transfer timed out."

• You are attempting to initiate a file transfer while you are on a screen where the file transfer command is not allowed.
• The time out value needs to be increased.
• The file transfer settings are incorrect.
• Some host systems require the host file name to be enclosed in single quotes.

• Ensure that you are on a screen that allows the file transfer command can be sent. For example, in ISPF, file transfers can only be initiated from a command line.
• Change the time out value:

1. 1. Click Options > Transfer.
   2. Click Customize.
   3. In the Time Out Value field, enter a larger time out value (in seconds).

• Verify the correct file transfer settings with your host system administrator.
• Enclose the host file name in single quotes.

10051

"Please enter a value for the field."

10052

"You have exceeded the maximum number of hotspots supported."

1. Click Options > Hotspots.
2. Click Customize.
3. Select a hotspot that you no longer need.
4. Click Remove.
5. Repeat as many times as necessary to remove all of the unused hotspots.
6. Click Save.
7. Click Save.
8. Enter a name for your custom hotspot file.
9. Click OK to return to your session.

10053

"Please select an item first."

10054

"Are you sure you want to abort the changes?"

• If you click Yes, all of the changes that you made will be lost.
• If you click No, you must return to the dialog to save your changes.

10055

"Failed to open hotspots file FileName.zhs. Default hotspots will be used instead."

• Ensure that the custom hotspots file is available at the location listed in the error.
• Ensure that you have at least read permissions to the custom hotspots file.
• Select the default hotspots file, select a different hotspots file, or create a new hotspots file.

1. Click Options > Hotspots.
2. Click Browse, and navigate to the custom hotspot file.
3. Select the hotspot scheme file, and click Open.
4. Click OK to save and return to your session.

1. Click Options > Hotspots.
2. Click Customize.
3. Perform any of the following tasks (repeating as necessary):
   • To add a custom hotspot, click Add.
   • To remove a hotspot, select the hotspot that you want to remove from the Custom Hotspots box, and then click Delete.
   • To edit a custom hotspot, select the hotspot that you want to edit from the Custom Hotspots box, and then click Edit.
4. Select or clear any of the PF Key Hotspots options to enable or disable them.
5. Click OK.
6. Click Save.
7. Enter a name for your custom hotspot file.
8. Click OK to return to your session.

10056

"Invalid hotspots file FileName.zhs. Default hotspots will be used instead."

• Ensure that the custom hotspots file is available at the location listed in the error.

• Ensure that you have at least read permissions to the custom hotspots file.
• Select the default hotspots file, select a different hotspots file, or create a new hotspots file.

1. Click Options > Hotspots.
2. Click Browse, and navigate to the custom hotspot file.
3. Select the hotspot scheme file, and click Open.
4. Click OK to save and return to your session.

1. Click Options > Hotspots.
2. Click Customize.
3. Perform any of the following tasks (repeating as necessary):
   • To add a custom hotspot, click Add.
   • To remove a hotspot, select the hotspot that you want to remove from the Custom Hotspots box, and then click Delete.
   • To edit a custom hotspot, select the hotspot that you want to edit from the Custom Hotspots box, and then click Edit.
4. Select or clear any of the PF Key Hotspots options to enable or disable them.
5. Click OK.
6. Click Save.
7. Enter a name for your custom hotspot file.
8. Click OK to return to your session.

10057

"Failed to write to hotspots file FileName.zhs."

• Ensure that you have permission to save a file in location specified in the error.
• If you are trying to overwrite an existing hotspots file, ensure that you have at least write permissions to the file specified in the error message.

10058

"A hotspot with the same text already exists."

1. Click Options > Hotspots.
2. Click Customize.
3. Select the hotspot that you want to edit from the Custom Hotspots box, and click Edit.
4. Click OK.
5. Click Save.
6. Enter a name for your custom hotspot file.
7. Click OK to return to your session.

10059

"The keyboard map file FileName.zkb is not compatible with the current emulation type. (Default PASSPORT keyboard map will be used instead.)"

1. Click Options > Keyboard.
2. Select the necessary keyboard language.
3. Select the necessary keyboard map.
4. Click OK to save and return to your session.

1. Click Options > Keyboard.
2. Select the language that you want to use.
3. Select one of the following standard keyboard maps: PASSPORT, EXTRA!,  Rumba, or IBM.
4. Click Customize. The Customize Keyboard Editor dialog box opens. The keyboard map that is used for the starting point is defined by the selections you made in steps 2 and 3 above.
5. Highlight the keyboard button that you want to customize.
6. Select either the Normal, Shift, Ctrl, Alt, Alt-Gr, Alt-Shift, Alt-Ctrl, or Shift-Ctrl radio button located in the Define Function or Assignment area.
7. Click Edit on the right side of the window.
8. In the Key Properties window, select the Action Category, and then select an Item within the category to be mapped to this keyboard key. Click OK.
9. Repeat steps 5 though 8 as many times as necessary.
10. When you are finished click OK to save and exit.
11. Enter a name for your custom keyboard map file and click Save. The name of your custom keyboard map displays in the Custom Keyboard Map area to let you know the custom keyboard that is currently selected.
12. Click OK to exit.

10060

"Failed to open keyboard map file FileName.zkb. (Default PASSPORT keyboard map will be used instead.)"

• Ensure that the custom keyboard file is available at the location listed in the error.
• Ensure that you have at least read permissions to the custom keyboard file.
• Select the default keyboard file, select a different color scheme file, or create a new keyboard file.

1. Click Options > Keyboard.
2. Click Browse, and navigate to the keyboard map.
3. Select the keyboard map, and click Open.
4. Click OK to save and return to your session.

1. Click Options > Keyboard.
2. Select the language that you want to use.
3. Select one of the following standard keyboard maps: PASSPORT, EXTRA!,  Rumba, or IBM.
4. Click Customize. The Customize Keyboard Editor window opens. The keyboard map that is used for the starting point is defined by the selections you made in steps 2 and 3 above.
5. Highlight the keyboard button that you want to customize.
6. Select either the Normal, Shift, Ctrl, Alt, Alt-Gr, Alt-Shift, Alt-Ctrl, or Shift-Ctrl radio button located in the Define Function or Assignment area.
7. Click Edit on the right side of the window.
8. In the Key Properties window, select the Action Category, and then select an Item within the category to be mapped to this keyboard key. Click OK.
9. Repeat steps 5 though 8 as many times as necessary.
10. When you are finished, click OK to save and exit.
11. Enter a name for your custom keyboard map file, and click Save. The name of your custom keyboard map displays in the Custom Keyboard Map area to let you know the custom keyboard that is currently selected.
12. Click OK to exit.

10061

"Invalid keyboard map file."

• Ensure that the custom keyboard file is available at the location listed in the error.
• Ensure that you have at least read permissions to the custom keyboard file.
• Select the default keyboard file, select a different color scheme file, or create a new keyboard file.

1. Click Options > Keyboard.
2. Click Browse, and navigate to the keyboard map.
3. Select the keyboard map, and click Open.
4. Click OK to save and return to your session.

1. Click Options > Keyboard.
2. Select the language that you want to use.
3. Select one of the following standard keyboard maps: PASSPORT, EXTRA!,  Rumba, or IBM.
4. Click Customize. The Customize Keyboard Editor window opens. The keyboard map that is used for the starting point is defined by the selections you made in steps 2 and 3 above.
5. Highlight the keyboard button that you want to customize.
6. Select either the Normal, Shift, Ctrl, Alt, Alt-Gr, Alt-Shift, Alt-Ctrl, or Shift-Ctrl radio button located in the Define Function or Assignment area.
7. Click Edit on the right side of the window.
8. In the Key Properties window, select the Action Category, and then select an Item within the category to be mapped to this keyboard key. Click OK.
9. Repeat steps 5 though 8 as many times as necessary.
10. When you are finished, click OK to save and exit.
11. Enter a name for your custom keyboard map file, and click Save. The name of your custom keyboard map displays in the Custom Keyboard Map area to let you know the custom keyboard that is currently selected.
12. Click OK to exit.

10062

"Failed to write to keypad file FileName.zkp."

• Ensure that you have permission to save a file in location specified in the error.
• If you are trying to overwrite an existing keypad file, ensure that you have at least write permissions to the file specified in the error message.

10063

"Failed to open keypad file FileName.zkp. Default keypad will be used instead."

• Ensure that the custom keypad file is available at the location listed in the error.
• Ensure that you have at least read permissions to the custom keypad file.
• Select the default keypad file, select a different keypad file, or create a new keypad file.

1. Click Options > Keypad.
2. Click Browse, and navigate to the custom keypad file.
3. Select the keypad file, and click Open.
4. Click OK to save and return to your session.

1. Click Options > Keypad.
2. Click Customize.
3. Select the number of rows and columns that you want in the keypad.
4. Select the keypad button that you want to edit.
5. In the Properties tab, enter the text that you want displayed on the button.
6. Select the Action tab.
7. Select the Action Category, and then select an Item within the category to be mapped to this keypad button.
8. Click OK.
9. Repeat steps 5 though 8 as many times as necessary.
10. When you are finished, click OK to save and exit.
11. Enter a name for your custom keypad and click Save. The name of your custom keypad displays in the Custom Keypad File area to let you know the custom keypad that is currently selected.
12. Click OK to exit.

10064

"Invalid keypad file FileName.zkp. Default keypad will be used instead."

• Ensure that the custom keypad file is available at the location listed in the error.
• Ensure that you have at least read permissions to the custom keypad file.
• Select the default keypad file, select a different keypad file, or create a new keypad file.

1. Click Options > Keypad.
2. Click Browse, and navigate to the custom keypad file.
3. Select the keypad file, and click Open.
4. Click OK to save and return to your session.

1. Click Options > Keypad.
2. Click Customize.
3. Select the number of rows and columns that you want in the keypad.
4. Select the keypad button that you want to edit.
5. In the Properties tab, enter the text that you want displayed on the button.
6. Select the Action tab.
7. Select the Action Category, and then select an Item within the category to be mapped to this keypad button.
8. Click OK.
9. Repeat steps 5 though 8 as many times as necessary.
10. When you are finished, click OK to save and exit.
11. Enter a name for your custom keypad and click Save. The name of your custom keypad displays in the Custom Keypad File area to let you know the custom keypad that is currently selected.
12. Click OK to exit.

10065

"Please restart PASSPORT for changes to take effect."

10066

"You must either select a custom file or disable the custom option."

1. Click Options > Miscellaneous.
2. Click Browse, and navigate to the custom sound file that you want to use. The file must be a .wav file.
3. Select the file, and click Open.
4. Click OK to save and return to your session.

1. Click Options > Window Title.
2. Click Browse, and navigate to the custom icon file that you want to use. The file must be a .exe, .dll, or .ico file.
3. Select the file, and click Open.
4. Click OK to save and return to your session.

10067

"The list of most recent file transfers has been cleared."

10068

"Unable to run ProgramName. Description"

1. Click Options > Macro.
2. Click Browse, and navigate to the program that you want to use to edit the macro.  The default program is Notepad.
3. Click OK.
4. Ensure that you have Read and Execute permissions to the executable file.

1. Click Options > Keyboard.
2. Click Customize.
3. In the Customize Keyboard Editor window, highlight the key that is producing this error
4. Select either the Normal, Shift, Ctrl, Alt, Alt-Gr, Alt-Shift, Alt-Ctrl, or Shift-Ctrl radio button located in the Define Function or Assignment area
5. Click Edit on the right side of the window.
6. In the Key Properties window, click Browse, and navigate to the program that you are trying to run.
7. Click OK.
8. Enter a name for your custom keyboard map file, and click Save. The name of your custom keyboard map displays in the Custom Keyboard Map area to let you know the custom keyboard that is currently selected.
9. Click OK to exit.
10. Ensure that you have Read and Execute permissions to the executable file.

1. Click Options > Toolbar.
2. Click Customize.
3. Select the Toolbar button that you are using, and click Edit.
4. Select the Action tab.
5. Click Browse, and navigate to the program that you are trying to open.
6. Click OK.
7. Enter a name for your custom toolbar file, and click Save.
8. Click OK to return to your session.
9. Ensure that you have Read and Execute permissions to the executable file.

1. Click Options > Hotspots.
2. Click Customize.
3. Select the hotspot that you are using, and click Edit.
4. Select the Action tab.
5. Click Browse, and navigate to the program that you are trying to open.
6. Click OK
7. Click Save.
8. Enter a name for your custom hotspot file, and click Save.
9. Click OK to return to your session.
10. Ensure that you have Read and Execute permissions to the executable file.

1. Click Options > Mouse.
2. Select the mouse action that you are using, and click Edit.
3. Click Browse, and navigate to the program that you are trying to open.
4. Click OK to return to your session.
5. Ensure that you have Read and Execute permissions to the executable file.

10069

"You do not have any screen captured to print."

• To capture a screen, navigate to the screen, and then click the Capture icon. Repeat this process for each screen that you want to capture.
• Click the Printer icon to print all of the captured screens.
• To exclude a captured screen from printing, clear the check box to the left of the file screen name.

10070

"Invalid PASSPORT configuration file FileName."

1. Close all instances of PASSPORT.
2. Delete or rename the Passport.zws file. This file is located in the user directory. The default user directory is My Documents/Passport/PASSPORT PC TO HOST.
3. Open PASSPORT.
4. Complete the session setup wizard to create a valid session.
5. Save the session as Passport.zws.

10071

"Unable to find the license code."

10072

"Do you want to open a new browser window? If you answer No, this will terminate your PASSPORT session."

• If you click Yes, the requested page opens in a new browser window.
• If you click No, the PASSPORT session closes without logging off of the session, and the requested page opens in the existing window.

10073

"Error: Unable to get printer device."

• Ensure that you have a printer properly installed and configured.
• To select a different printer:
  1. Click File > Print.
  2. In the menu, select the printer.
• To install a new printer:
  1. Open the Windows Control Panel, and click Devices and Printers.
  2. Click Add Printer.
  3. Follow the wizard to install a printer.
• Ensure that you have permission to use the printer.
• If you still cannot print, follow the troubleshooting tips located in the Microsoft Printer Troubleshooting Knowledge Base Article at http://support.microsoft.com/kb/870622/en-us.

10074

"Error: Unable to create printer device context."

• Ensure that you have a printer properly installed and configured.
• To select a different printer:
  1. Click File > Print.
  2. In the menu, select the printer.
• To install a new printer:
  1. Open the Windows Control Panel, and click Devices and Printers.
  2. Click Add Printer.
  3. Follow the wizard to install a printer.
• Ensure that you have permission to use the printer.
• If you still cannot print, follow the troubleshooting tips located in the Microsoft Printer Troubleshooting Knowledge Base Article at http://support.microsoft.com/kb/870622/en-us.

10075

"Command YYYY failed. Return code = (error code)"

10076

"Failed to write to toolbar file FileName.ztb."

• Ensure that you have permission to save a file in location specified in the error.
• If you are trying to overwrite an existing toolbar file, ensure that you have at least write permissions to the file specified in the error message.

10077

"Failed to load the toolbar custom icons."

• Ensure that the image or images exist in the selected location.
• Ensure that the image or images are valid Windows .bitmap files.
• This error may occur if your system is running low on virtual memory. Verify your memory requirements.
• The custom toolbar icons file may be corrupted. To create a new custom toolbar:
  1. Click Customize.
  2. Perform any of the following tasks and repeat as necessary:
     • Add a button to the toolbar:
     • 1. Click Add to open the Button Properties window.
       2. In the Properties tab set the following options:
          Icon: Displays the currently selected icon for the toolbar button.
          Available Icons: Displays the icons available for assigning to toolbar buttons. To change icons, select one from the list.
          Browse: Click Browse to select a custom bitmap file for use as the toolbar button icon.
          Text: Text string to display when the Show Button Text option is enabled.
          Tool Tip: Text string to display when the Show Tool Tips option is enabled.
       3. In the Action tab, select an action item in the Category area to assign to the toolbar button.  
     • Remove a button from the toolbar: In the Toolbar Buttons list, select the button that you want to remove, and click Remove.
     • Reposition a button on the toolbar: In the Toolbar Buttons list, select the button that you want to move, and click Up or Down as needed.
  3. Click OK to return to the Toolbar page.
  4. Click OK to save.

10078

"Invalid toolbar file FileName.ztb. Default toolbar will be used instead."

• Ensure that the custom toolbar file is available at the location specified in the error.
• Ensure that you have at least read permissions to the custom toolbar file.
• Select the default toolbar, select a different toolbar, or create a new toolbar.

1. Click Options > Toolbar.
2. Click Browse, and navigate to the custom toolbar file.
3. Select the file, and click Open.
4. Click OK to save and return to your session.

1. Click Customize.
2. Perform any of the following tasks and repeat as necessary:
   • Add a button to the toolbar:
   • 1. Click Add to open the Button Properties window.
     2. In the Properties tab set the following options:
        Icon: Displays the currently selected icon for the toolbar button.
        Available Icons: Displays the icons available for assigning to toolbar buttons. To change icons, select one from the list.
        Browse: Click Browse to select a custom bitmap file for use as the toolbar button icon.
        Text: Text string to display when the Show Button Text option is enabled.
        Tool Tip: Text string to display when the Show Tool Tips option is enabled.
     3. In the Action tab, select an action item in the Category area to assign to the toolbar button.  
   • Remove a button from the toolbar: In the Toolbar Buttons list, select the button that you want to remove, and click Remove.
   • Reposition a button on the toolbar: In the Toolbar Buttons list, select the button that you want to move, and click Up or Down as needed.
3. Click OK to return to the Toolbar page.
4. Click OK to save.

10079

"Invalid toolbar file FileName.ztb."

• Ensure that the custom toolbar file is available at the location specified in the error.
• Ensure that you have at least read permissions to the custom toolbar file.
• Select the default toolbar, select a different toolbar, or create a new toolbar.

1. Click Options > Toolbar.
2. Click Browse, and navigate to the custom toolbar file.
3. Select the file, and click Open.
4. Click OK to save and return to your session.

1. Click Customize.
2. Perform any of the following tasks and repeat as necessary:
   • Add a button to the toolbar:
   • 1. Click Add to open the Button Properties window.
     2. In the Properties tab set the following options:
        Icon: Displays the currently selected icon for the toolbar button.
        Available Icons: Displays the icons available for assigning to toolbar buttons. To change icons, select one from the list.
        Browse: Click Browse to select a custom bitmap file for use as the toolbar button icon.
        Text: Text string to display when the Show Button Text option is enabled.
        Tool Tip: Text string to display when the Show Tool Tips option is enabled.
     3. In the Action tab, select an action item in the Category area to assign to the toolbar button.  
   • Remove a button from the toolbar: In the Toolbar Buttons list, select the button that you want to remove, and click Remove.
   • Reposition a button on the toolbar: In the Toolbar Buttons list, select the button that you want to move, and click Up or Down as needed.
3. Click OK to return to the Toolbar page.
4. Click OK to save.

10080

"The printer name is empty."

1. Open the Windows Control Panel, and click Devices and Printers.
2. Click Add Printer.
3. Follow the wizard to install a printer.

10081

"Unable to open the printer."

1. Open the Windows Control Panel, and click Devices and Printers.
2. Click Add Printer.
3. Follow the wizard to install a printer.

10082

"Unable to spool the document for printing."

• Ensure that you have a printer properly installed and configured. To install a printer:
  1. Open the Windows Control Panel, and click Devices and Printers.
  2. Click Add Printer.
  3. Follow the wizard to install a printer.
• Determine if printing is paused:
  1. Open the Windows Control Panel, and click Devices and Printers.
  2. Right-click your printer.
  3. Select Resume Printing or Use Printer Online if either option displays in the menu.
• When you print, information is typically written to a file on your hard disk before it is sent to the printer. This process is named print spooling. With print spooling you can continue to use your programs while the document prints. Print spooling is typically faster than printing directly to your printer. However, if you are low on disk attempts to spool documents may result in the error above. To check or change your spooler settings, follow these steps:
  1. Open the Windows Control Panel, and click Devices and Printers.
  2. Double-click the printer that you are trying to use. The print queue for that printer opens.
  3. If any documents appear in the print queue, click Print > Cancel All Documents.
  4. Click OK.
  5. Right-click the printer that you want to use, and then click Properties.
  6. Click the Advanced tab. If the Spool print documents so program finishes printing faster option is selected, print spooling is turned on. If the Print directly to the printer option is selected, print spooling is turned off, and you are printing directly to the printer.
  7. To change the setting, click one of the options that are listed in step 9. If you are printing to a network printer, you might not be able to change your spooler settings.
  8. Note: With print spooling turned off, you must wait for your file to finish printing before you can perform other tasks in the program that you are printing from.
• If you still cannot print, follow the troubleshooting tips located in Microsoft's Printer Troubleshooting Knowledge Base Article: http://support.microsoft.com/kb/870622/en-us

10083

"Failed to create font."

1. Ensure that you have a printer properly installed and configured. To install a printer:
   1. Open the Windows Control Panel, and click Devices and Printers.
   2. Click Add Printer.
   3. Follow the wizard to install a printer.
2. Ensure that you have permission to use the printer.
3. Reboot your system.
4. This issue can occur if you have too many fonts installed in Windows. To resolve this issue, remove some of the installed non-system fonts from the Fonts folder:
   1. Open the Windows Control Panel, and click Fonts.  
   2. Click View > Details, and then click Modified to arrange the fonts by date.
   3. Select a font that does not have an "A" on the icon and that does not have a system date, copy and paste the highlighted font to another folder for backup purposes, and then delete the font.
5. Fonts are used to display text on the screen and in print. Fonts have styles, such as italic, bold, and bold italic. If you suspect that a particular font is causing a problem when you are printing, try to print a font sample. To print a font sample, follow these steps:
   1. Open the Windows Control Panel, and click Fonts.
   2. Double-click the font that you want to print.
   3. On the sample page, click Print.
   4. If the problem is limited to a particular font, a damaged font file may be the cause. If your problem appears to be related to fonts, turn on the Print TrueType As Graphics feature if it is supported by your printer, and then test to determine if your problem is resolved.To print TrueType fonts as graphics, follow these steps.
      1. Note: To change the printing preferences, you must have print permissions.
      2. Open the Windows Control Panel, and click Devices and Printers.
      3. Right-click the icon for the printer that you are using, and select Printing preferences.
      4. In the Advanced tab, under Document Options, select the Print Text as Graphics check box.
         
         Note: The Print Text as Graphics check box is available only if your printer supports this feature.
      5. Click Enabled.
6. If you still cannot print, follow the troubleshooting tips located in the Microsoft Printer Troubleshooting Knowledge Base Article: http://support.microsoft.com/kb/870622/en-us.

10084

"Unable to start the print job."

1. Ensure that you have a printer properly installed and configured. To install a printer:
   1. Open the Windows Control Panel, and click Devices and Printers.
   2. Click Add Printer.
   3. Follow the wizard to install a printer.
2. Ensure that you have permission to use the printer.
3. If you still cannot print, follow the troubleshooting tips located in the Microsoft Printer Troubleshooting Knowledge Base Article: http://support.microsoft.com/kb/870622/en-us.

10085

"Transparent printing failed."

1. Ensure that you have a printer properly installed and configured. To install a printer:
   1. Open the Windows Control Panel, and click Devices and Printers.
   2. Click Add Printer.
   3. Follow the wizard to install a printer.
2. Ensure that you have permission to use the printer.
3. If you still cannot print, follow the troubleshooting tips located in the Microsoft Printer Troubleshooting Knowledge Base Article: http://support.microsoft.com/kb/870622/en-us.

10086

"Closing the window will result in the captured screens being lost. Do you want to proceed?"

• Click Yes if you do not want to print the captured screens. The saved screen captures will be lost.
• Click No to return to the window where you can print the captured screens.

10087

"At least one of the end print job options must be selected."

• Unbind - Enabling this option causes PASSPORT to send the contents of the buffer to print after an unbind command is received from the host.
• TN3270E EOJ - Enabling this option causes PASSPORT to send the contents of the buffer to print after an End Of Job (EOJ) indicator is received from the host.
• Telnet Abort Output - Enabling this option causes PASSPORT to send the contents of the buffer to print after a Telnet abort output command is received.
• Detect End of Print Job Using Time-out Value (sec.) - Enabling this option causes PASSPORT to send the contents of the buffer to print after a specified time has passed without an End of Print Job received from the host since the last data stream. The range for the value is 10 to 300 seconds, with the default value set to 30 seconds. The time-out value should be determined by the speed of the mainframe and the length of the print job.

10088

"Invalid printer initialization string."

1. The string must be a sequence of 2-digit hex numbers each separated by a single space.
2. If you are unsure of the correct init string for your brand of printer, this can be found in the programmer's manual for your printer.

10089

"Invalid printer closing string."

1. The string must be a sequence of 2-digit hex numbers each separated by a single space.
2. If you are unsure of the correct closing string for your brand of printer, this can be found in the programmer's manual for your printer.

10090

"Invalid password, please re-enter."

• You may have entered two different values for the New password and New password confirmed fields. Re-enter the password values for both fields.
• The length of the password you have entered is less than 4 characters long. Enter a password value that is 4 characters long or longer.

10091

"Unable to create folder <ErrorDescription>"

1. Read the description for explanation of the error.
2. This error usually results from a permissions problem. Ensure that you have write access to the folder location, or select a different location.

10092

"The password entered is not correct."

10095   

"Invalid license code for running on Terminal Server or Citrix."

10096   

"Thank you for purchasing PASSPORT."

10097

"This software will expire on <Date>."

10098

"Invalid license code."

1. Ensure that everything is entered correctly.  The best thing to do would be to copy and paste the license code from your email to the License Code field.
2. If you have an existing evaluation copy installed on your computer, or an evaluation copy that has expired on your computer, you must request a new license code.  The license code that was emailed to you at the time of download will not work in this situation.
3. License codes are version specific. Ensure that the software being installed is the same version as the license code received from Rocket Software.

10099

"Expired license code."

10100

"Failed to write to PASSPORT.key."

• Ensure that the PASSPORT.key file is available in the program directory. The program directory is selected at the time of install. The default program directory is C:/Program Files/PASSPORT. If the PASSPORT.key file does not exist, you can either:
  • Reinstall PASSPORT.
    OR
  1. Using a text editor such as Notepad, create a new file with the following text:
     [Setup]
     Key=XXXX-XXXX-XXXX-XXXX
     
     where XXXX-XXXX-XXXX-XXXX is the license code provided to you by Rocket Software.
  2. Save the file in the directory where PASSPORT is installed. The default program directory is C:/Program Files/PASSPORT.
     
     Note: Ensure that you select All Files in the Save As Type list when saving the file.
• Ensure that the PASSPORT.key file is not open.
• Ensure that you have write permissions to the PASSPORT.key file.

10101

"The toolbar must have at least one button."

• Select the Default Toolbar.
• Add buttons to your toolbar:
  1. Click Options > Toolbar.
  2. Click Customize.
  3. Select the Toolbar button you are using.
  4. Select Add.
  5. In the Action tab, select the action that you want for the toolbar button.
  6. Click OK.
  7. Repeat as necessary to add the necessary toolbar buttons.
  8. Click Save.
  9. Enter a name for your custom toolbar file.
  10. Click OK to return to your session.

10102

"Save changes to the transfer list before proceeding?"

• If you click Yes, the changes will be saved to a transfer list file before the file transfer begins.
• If you click No, the changes will not be saved.
• Selecting Cancel allows you to return to the window to make more changes.

10103

"Please enter the PC file name."

1. Enter the PC file name for the file transfer.
   OR
2. Click Browse to the right of the PC File Name field.
3. Navigate to the file that you want to transfer to the host, and click Open.
4. Proceed with your file transfer

10104

"Please enter the host file name."

10105

"You must use wildcards for the host file name."

• Enter a valid wildcard for the host file name.
• Select a PC file name that does not use wildcards.

10106

"Wildcard file transfer is not supported with FTP file transfers."

• Add each individual file to the list instead of using a wildcard file name.
• Use IND$FILE file transfer (TN3270/CMS only).

10107

"Wildcard file transfer is only supported in CMS."

10108

"Unable to open the file for reading. <Filename>"

• Ensure that the file exists in the specified location.
• Ensure that you have read permissions to the file.

10109

"PC file does not exist or invalid file name <Filename>."

• Ensure that the file exists in the specified location.
• Ensure that you have read permissions to the file.

10110

"You must use wildcards for the PC file name."

• Enter a valid wildcard for the PC file name.
• Select a host file name that does not use wildcards.

10111   

"Invalid use of wildcards for the PC file name."

10112   

"Invalid Path <Path>."

1. Click Transfer > Receive.
2. Click Browse next to the PC File Name field.
3. Navigate to the location where you want the file to be saved, select the file, and click Open.
4. Click Transfer.

10113   

"You must select at least one file to transfer."

1. Click Transfer > Send or Transfer > Receive.
2. Ensure that the check boxes on the left of the list items that you want to transfer are selected.
3. To add a file to the list:
   1. Click the New Item icon.
   2. With the newly created item highlighted, select the direction for the file: Send or Receive.
   3. Select the appropriate Transfer Scheme.
   4. Enter the name of the PC File or browse to an existing file.
   5. Enter the name of the host file.
   6. Click Transfer.

10114   

"You must enter a file name."

1. Enter the name of the PC File or browse to an existing file.
2. Enter the name of the host file.

10115   

"Are you sure you want to overwrite the existing file?"

• Click Yes if you want to overwrite the file.
• Click No if you want to skip the file.

10116   

"Invalid or missing transfer list file <TransferList>."

1. Ensure that the transfer list file (.zli) is available at the location specified. The default location for these files is My Documents/Passport/Product Name folder.
2. Ensure that you have at least read permissions to this file.
3. To select a different existing transfer list:
   1. Click Transfer > Send or Transfer > Receive.
   2. Select a different transfer list from the list.
4. To create a new transfer list:
   1. Click Transfer > Send or Transfer > Receive.
   2. Click the New Item icon.
   3. With the newly created item highlighted, select the direction for the file: Send or Receive.
   4. Select the Transfer Scheme.
   5. Enter the name of the PC File or browse to an existing file.
   6. Enter the name of the host file.
   7. Click the Save icon.
   8. Repeat this process as needed to add all of the files to the list.

10117   

"Failed to write to file <FileName>"

• Ensure that you have permission to save a file in location specified in the error.
• If you are trying to overwrite an existing file, ensure that you have at least write permissions to the file specified in the error message.

10118   

"Do you want to save the changes?"

• Click Yes if you want to save the changes to a file.
• Click No if you want to discard the changes.

10119   

"Invalid or missing transfer scheme file <TransferScheme>. Default scheme will be loaded."

1. Ensure that the transfer scheme file (.zti) is available at the location specified. The default location for these files is My Documents/Passport/Product Name folder.
2. Ensure that you have at least read permissions to this file.
3. To select a different existing transfer scheme:
   1. Click Transfer > Send or Transfer > Receive.
   2. Click Browse next to Select Transfer Scheme.
   3. Navigate to the transfer scheme that you want to use, select the file, and click Open.
4. To create a new transfer scheme:
   1. Click Transfer > Send or Transfer > Receive.
   2. Select the Transfer Scheme.
   3. To make changes to the default transfer scheme, click Customize.
   4. Make the necessary changes, and click Save.
   5. Enter a name for your transfer scheme, and click Save.

10120   

"Invalid or missing transfer scheme file <TransferScheme>."

1. Ensure that the transfer scheme file (.zti) is available at the location specified. The default location for these files is My Documents/Passport/Product Name.
2. Ensure that you have at least read permissions to this file.
3. To select a different existing transfer scheme:
   1. Click Transfer > Send or Transfer > Receive.
   2. Click Browse next to Select Transfer Scheme.
   3. Navigate to the transfer scheme that you want to use, select the file, and click Open.
4. To create a new transfer scheme:
   1. Click Transfer > Send or Transfer > Receive.
   2. Select the Transfer Scheme.
   3. To make changes to the default transfer scheme, click Customize.
   4. Make the necessary changes, and click Save.
   5. Enter a name for your transfer scheme, and click Save.

10121  

"The session layout file name already exists. Do you want to overwrite it?"

• Click Yes if you want to overwrite the file.
• Specify a different name for your session layout file.

10122   

"The file <FileName> already exists on your local machine. Do you want to receive and replace it?"

• Click Yes to overwrite the file.
• Click No to cancel the transfer.

10123   

"The file <FileName> already exists on the remote host. Do you want to send and replace it?"

• Click Yes to overwrite the file.
• Click No to cancel the transfer.

10124

"Please enter a text string."

1. Click OK.
2. Enter the text in the Text String field. You can also select host keys from list, and click Add to Text String to add them to the text string.

10125

"Please select a function type."

1. Click OK.
2. In the Miscellaneous function list, select a function type.

10126

"Please enter the <Item>"

• If you select Miscellaneous - Run Application, you must enter the application name in the File Name field. You can also click Browse to navigate to, and select the application.
• If you select one of the Apply Settings options, you must select a corresponding keyboard, hotspots, keypad, colors, toolbar, or edit scheme file. You can click Browse to navigate to, and select the file.
• If you select Windows-Tile, you must enter the HLLAPI short names for the session windows that you want to tile in the Session Short Names field. For example, A,B,C,D.

10127

"Please select a <Item>"

• If you are trying to map to a host key, you must select a host key from the Host Key list.
• If you are trying to map to an APL key, you must select an APL key from the APL Key list.
• If you are trying to map to a dead key, you must select a dead key from the Dead Key list
• If you are trying to map to a text character, you must select one or more text characters from the Text Character list.
• If you are trying to map to a macro, you must select a macro from the Macro list.
• If you are trying to map to a menu command, you must select a menu command from the Menu Command list.
• If you are trying to map to a mouse function, you must select a mouse function from the Mouse Function list.

10130

Error: Site redirects too many times.

10131

Error: The redirected URL does not reference a HTTP resource.

10132

Error: Site redirects with no new location.

10133

HTTP request: Failed with error code = <errorcode>

• Bad request 400: The request had bad syntax or was inherently impossible to be satisfied.
• Unauthorized 401: The parameter to this message gives a specification of authorization schemes which are acceptable. The client should retry the request with a suitable Authorization header.
• Payment Required 402: The parameter to this message gives a specification of charging schemes acceptable. The client may retry the request with a suitable ChargeTo header.
• Forbidden 403: The request is for something forbidden. Authorization will not help.
• Not found 404: The server has not found anything matching the URI given
• Internal Error 500: The server encountered an unexpected condition which prevented it from fulfilling the request.
• Not implemented 501: The server does not support the facility required.
• Service temporarily overloaded 502: The server cannot process the request due to a high load (whether HTTP servicing or other requests). The implication is that this is a temporary condition which maybe alleviated at other times.
• Gateway time out 503: This is equivalent to Internal Error 500, but in the case of a server which is in turn accessing some other service, this indicates that the response from the other service did not return within a time that the gateway was prepared to wait. As from the point of view of the client and the HTTP transaction the other service is hidden within the server, this maybe treated identically to Internal error 500, but has more diagnostic value.

10134

Are you sure you want to delete all data?

• Click Yes to clear the contents of the Auto Complete history for the current session.
• Click No to cancel and retain the history.

10135

Microsoft Word was not detected. Spell checking will be disabled.

10136

Invalid URL: <url>

10137

Failed to download the following file: <url>

1. Ensure that you have network connectivity.
2. Ensure that the server is available.

10138

Please enter an FTP command to send to the remote server.

13001

Exceeds maximum <number> keys

1. The maximum number of keys that can be mapped to macros is 64.
2. The maximum number of keys that can be mapped to text strings is 128.
3. The maximum number of keys that can be mapped to Miscellaneous - Run Application is 16.
4. The maximum number of keys that can be mapped to Miscellaneous - ApplySettings-Keyboard is 16.
5. The maximum number of keys that can be mapped to Miscellaneous - ApplySettings-Hotspots is 16.
6. The maximum number of keys that can be mapped to Miscellaneous - ApplySettings-Keypad is 16.
7. The maximum number of keys that can be mapped to Miscellaneous - ApplySettings-Colors is 16.
8. The maximum number of keys that can be mapped to Miscellaneous - ApplySettings-Toolbar is 16.
9. The maximum number of keys that can be mapped to Miscellaneous - ApplySettings-Edit is 16.
10. The maximum number of keys that can be mapped to Miscellaneous - Windows-Tile is 16.